We believe in satisfying and delighting our customers. The product which we sell we believe that is the best customer can get at the price. Zeelshops.com continue work towards protecting our customer’s interests & strive hard to satisfy your needs with our friendly customer services. Our return policy is made keeping our valuable customers in mind and hence we have easy transparent procedure for it. However, we wish that you do not need to use the policy as far as possible but we do understand that under unforeseen conditions it is necessary to replace/return the product. To ensure this, we have designed hassle-free and streamlined process to return products, whenever applicable.
What is Zeelshops.com. Return Policy?
Our "100% Buyer Protection Program" allows for easy returns and exchange for:
- Products which you may not like for quality, color or design related issues
- Products which you received in "Damaged/Defective/Broken" condition
- Products not as per description/photo on the website,
- All products must be returned in their original condition along with the bills and labels. Please follow the below given steps to register your dispute within 7 days of receipt of the product.
- Disputes registered after 7 days of delivery may not be entertained by the outside. Note: Items falling under following categories CANNOT be return
Custom stitched products
What is process for Return Product?
- You can raise a dispute within 7 days of delivery.
- When we received the product you will also get massage Or Call From Our Side
Bank Refund Not Applicable:
Bank Refund is not available in any condition. We transfer product value in Your Replace Order . which is use future purchase. No question ask regarding Bank Refund.
Please go through the below points to find out whether your shipment is eligible for return or note: -
- For a return, customer needs to raise query through login user account within 3 working days of the received product,
- If a customer wants to return the product, in any case, they need to send the product by their own courier service to our warehouse Zeelshops.com will not bear the courier charges.
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As soon as we receive the product in our warehouse. customer also get notification by SMS in register mobile number after we will Received Product , Product Amount ,which can be used you to purchase anything else from the website.
- Return Amount is valid for lifetime. There is no expiry.
- We do add almost 100+ designs daily so we are sure that you will be able to find a suitable item from our ever-increasing collection.
- Returns are accepted only if there is a manufacturing defect in the delivered product.
- Amount can be Replace only when we receive the product back at our ware house.
- We shall not refund the shipping charges paid by you while purchasing the item
- We shall not refund the customs duties or taxes, if applicable, or paid by you at time of receiving the goods.
- For alterations, you can send the product back to us for which the shipping charges will be borne by the customer.
- We will not process a refund in case you do not like the product due to any reason. A Wallet amount will be authorized in this case. Our customers are hereby notified that we do not accept any cancellations
- Returns are accepted only when the products returned are intact with original brand tags, packaging & are unused without any damage.
- A person who ordered from our website www.zeelshops.com, is agreed to our all the terms & conditions mentioned as above. One who does not agree with them, should not proceed to order anything from our website www.zeelshops.com
All the legal cases will be the treated in only SURAT jurisdiction court.
